Refund Policy
Thank you for your purchase at Crust & Craft Pizzeria. If you are not entirely satisfied with your order, we're here to help. This Refund Policy outlines the conditions under which you may be eligible for a refund, and how to initiate a return process for purchases made on our website zestbridge.click.
Returns
You have the right to return an item within 30 calendar days from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. The item must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, please contact us at +39 06 1234 5678.
Non-Returnable items
Please note that certain items are non-returnable and non-refundable, including:
- Gift cards
- Downloadable software products
- Some health and personal care items
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email and send your item to: 00187, Italy, Rome, Pizzeria Da Marco, Via Margutta.
Restocking Fee
All items are subject to a 10% restocking fee, which will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
Missing or Incorrect Orders
If you receive an order that is incorrect or if an item is missing from your order, please contact us immediately at +39 06 1234 5678. We will ensure the correct items are sent to you without any additional cost.
Last Updated
This Refund Policy was last updated on January 1, 2023.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.